Refund & Return Policy

At Rangmaya, we want you to love your purchase! If you are not satisfied, we offer easy returns and refunds under the following conditions.

1. Eligibility for Returns

You may return an item if:
✔ It is unused, unworn, and in its original packaging.
✔ The return request is made within 7 days of receiving the item.
✔ It has no stains, damages, or missing parts.

2. Non-Returnable Items

The following items cannot be returned:
✖ Sale or clearance items.
✖ Customized or personalized products.
✖ Items damaged due to customer misuse.

3. Refund Process

  • Once we receive and inspect the returned item, we will process your refund within 7 business days.
  • Refunds will be issued to the original payment method.
  • Shipping fees are non-refundable unless the return is due to an error on our part.

4. How to Initiate a Return

1️⃣ Contact our support team at +8801748302468 with your order details.
2️⃣ We will provide return instructions, including the return address.
3️⃣ Pack the item securely and send it back using a trackable shipping method.

5. Exchange Policy

If you want to exchange an item for a different size or color, please return the original item first and place a new order.

6. Damaged or Incorrect Items

If you receive a defective or incorrect product, notify us within 48 hours of delivery. We will arrange a replacement or refund at no extra cost.

For further assistance, contact us at +8801748302468.